Proof Of Concept, Product Design (UX/UI), 2024-2025

Bulk buy Quotation Tool

The Team Plan Calculator was used to generate sales leads by allowing users to digitally create quotes for bulk orders online. The problem was that the current shop relied on calls to sales agents, so this digital experience provided a quicker, less fuss experience for customers to get a quote when comparing to competitors.

Company

EE Business

Duration

3 months

Tools used

Figma, Usertesting, Mural

Problem statement

Making the customer do the hard work

Users struggled to compare bulk-order mobile business plans with competitors. They must request a callback, then wait for an agent to manually create a quote. This time-consuming process forces them to search for information instead of accessing it instantly.

Existing enquiry form for users to request a callback

Solution

Build an instant quote

  ADD PHONES

  TAYLOR YOUR QUOTE

  REQUEST A CALLBACK

Users could build and save an instant quote using the tool. Once satisified they can request a callback where the sales agent can pick up the quote to personalise and complete the order.

Low fidelity ideation

Wins and learns

Save time

Rather than having to call up an agent to build the quote, the ability to use the calculator to provide an instant quote was beneficial to time-poor users.

Low commitment

Several participants appreciated the ability to obtain a quote without having to sign up or provide personal details.

Flexible and visual

Using the pricing calculator empowered participants to obtain a quote independently and play around with selections to get optimal price (not always possible on phone)

8%

increase in agent sales leads